AirPods enjoy 98 customer satisfaction in user study

People love their new AirPods. The truly wireless earbuds by Apple scored a near-perfect 98% in a survey done by Experian and Creative Strategies.

942 AirPods owners participated in the survey out of which 82% were "Very Satisfied" and 16% were "Satisfied".

To put the numbers in context the AirPods enjoy the highest level of customer satisfaction for a new Apple product by Creative Strategies. The iPhone had 92% in 2007, the iPad 92% in 2010 and the Apple Watch a close 97% in 2015.

Here are some interesting questions in the survey and the customer satisfaction numbers.

So if you were holding off on buying a €179/£159/$159 pair of AirPods worried that they might not live up to your expectations you probably shouldnt worry too much. Just be patient as Apple claims six weeks shipping for the earbud s.

Source | Via

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